Last Updated: September 24, 2023
Welcome to unstuck! unstuck Mental Health Studios, Inc. (“unstuck Mental Health Studios,” “unstuck,” “we,” “our,” “us”) provides our AI-guided OCD support app (the “App”) and website at www.keepunstuck.com (the “Site”). To make these Terms easier to read, the Site, our services and App are collectively called the “Services.” Please read these Terms of Usage (the “Terms”) carefully because they govern your usage of our Services.
By using our Services, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services. Your continued use of our app following the posting of changes to these terms of service will indicate your acceptance of those changes.
You acknowledge and agree that your use of the Services is subject to our Privacy Policy. Furthermore, when we process your personal data that may be a special category of personal data as defined in Article 9 of the EU General Data Protection Regulation—such as data concerning health—you provide your explicit consent for that processing. Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users.
You may use the Services only if you are 13 years or older and are not barred from using the Services under applicable law. To make a purchase via the Services (described in the Section titled “Purchases” below), you must be 18 years or older and capable of forming a binding contract.
While unstuck is created by OCD sufferers and reviewed by therapists with the intention to help treat OCD, our methodology is not clinically reviewed or backed. unstuck is not intended to diagnose, treat, or cure any mental health conditions. Any actions taken based on the information provided on this app are taken at your own risk. It is not intended to be a substitute for professional mental health advice, diagnosis, or treatment. Always seek the advice of a qualified mental health professional with any questions you may have regarding a mental health condition. We always recommend using unstuck under the supervision of a qualified professional.
The AI in this app is designed to provide personalization and basic support by offering a safe space for users to express their emotions, learn coping mechanisms, and gain insights into their mental wellbeing. However, it is NOT providing therapy under an ‘AI therapist’ persona or otherwise. Rather, we use the AI to supplement the mental health support framework we have developed in the App through its personalization and basic logical capabilities. The AI is NOT, nor should it be though of to be, providing mental health treatment a replacement for professional mental health care.
If you are in crisis or need immediate assistance, please contact a healthcare professional or a trusted person in your life. While our AI strives to provide accurate and helpful information, it may not always be able to fully understand or correctly interpret user inputs. Users should always consult with a healthcare professional for accurate information and advice. Our AI does not have the ability to understand or process information in the same way a human would. It uses algorithms and predictive models to respond to user inputs. It does not have feelings, emotions, or consciousness. The AI's responses should be understood within this context.